Effective Date: 12/05/2025

1. Introduction & Scope

Welcome to MyDestinationPlan’s Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mydestinationplan.com, including any other media form, media channel, mobile website, or mobile application related or connected to MyDestinationPlan.

We respect your privacy and are committed to protecting personally identifiable information you may provide us through our website. We have adopted this Privacy Policy to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties.

This Privacy Policy applies to all information collected through our website, as well as any related services, sales, marketing, or events.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. By accessing and using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

Information You Directly Provide to Us

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Sign up for our newsletter
  • Complete a contact or booking form
  • Make a purchase
  • Participate in surveys or contests
  • Post comments or content
  • Request customer support

This information may include:

  • Contact information (name, email address, phone number, postal address)
  • Account credentials (username and password)
  • Payment information (credit card details, billing address)
  • Travel preferences and plans (destinations, dates, accommodation preferences)
  • Content you choose to publish on the website (reviews, forum posts, comments)
  • Any other information you choose to provide

Information We Automatically Collect

When you visit, use, or navigate our website, we may automatically collect:

  • Technical Data: IP address, browser type and version, device type, operating system, time zone setting, and device identifiers
  • Usage Data: Pages visited, time spent on pages, referring website, click patterns, and interaction data
  • Location Data: General location derived from IP address or more precise location when permitted by your device settings
  • Cookies and Similar Technologies: Data collected through cookies, pixel tags, and other tracking technologies (see our Cookies section below)

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide and maintain our services: Create and manage your account, process payments and bookings, and deliver the services you request
  • Personalize your experience: Customize content based on your preferences, browsing history, and interactions
  • Improve our website: Analyze usage patterns, diagnose technical problems, and enhance user experience
  • Communicate with you: Respond to inquiries, provide updates about your account or bookings, and share travel tips, offers, and newsletters (if you’ve opted in)
  • Marketing and advertising: Present targeted advertisements based on your interests and behavior on our website
  • Legal and security purposes: Detect and prevent fraud, enforce our terms of service, and comply with legal obligations
  • Process transactions: Handle payments, refunds, and related financial operations
  • Research and analytics: Understand how users interact with our content and services to improve functionality

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to collect and store certain information. These technologies help us provide a better user experience, analyze site usage, and assist in our marketing efforts.

Types of Cookies We Use

  • Necessary Cookies: Essential for the website to function properly (authentication, security, preferences)
  • Performance Cookies: Help us analyze how visitors use the website to improve functionality
  • Functionality Cookies: Allow the website to remember choices you make and provide enhanced features
  • Targeting/Advertising Cookies: Track your browsing habits to deliver relevant advertising

Your Cookie Choices

Most web browsers are set to accept cookies by default. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

For more information about cookies and how to manage them:

  • For Chrome: visit chrome://settings/cookies
  • For Firefox: visit about#privacy
  • For Safari: visit Preferences > Privacy
  • For Edge: visit edge://settings/privacy

You can also learn more about cookies at www.allaboutcookies.org.

5. Third-Party Sharing

We may share your information with third parties in certain situations:

Service Providers

We share information with service providers that help us operate our website and provide our services:

  • Hosting and server providers
  • Payment processors (transaction data only)
  • Email service providers (for newsletters and communications)
  • Aviasales (for flight bookings and related services)
  • Analytics providers (like Google Analytics)
  • Customer service providers

Business Partners

With your consent, we may share your information with our business partners to offer certain products, services, or promotions that may be of interest to you.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information with third parties for their commercial purposes without your explicit consent.

6. User Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

Your Rights May Include:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data in certain circumstances
  • Restrict Processing: Request we suspend processing of your personal data
  • Data Portability: Request transfer of your data to you or a third party
  • Object: Object to how we use your data, particularly for direct marketing
  • Withdraw Consent: Withdraw previously given consent for data processing

How to Exercise Your Rights:

You can exercise these rights by contacting us at mydestinationplan@mydestinationplan.com. We will respond to your request within the timeframe required by applicable law (typically 30 days for GDPR requests).

For marketing communications, you can opt out at any time by:

  • Clicking the “unsubscribe” link in our emails
  • Contacting us directly at [email protected]

Please note that we may ask you to verify your identity before responding to such requests.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods depend on the nature of the information and the purposes for which it is processed:

  • Account Information: Retained until you delete your account or request deletion
  • Transaction Records: Typically kept for 7 years for tax and accounting purposes
  • Marketing Preferences: Retained until you change your preferences or unsubscribe
  • Cookies and Analytics Data: Typically stored for up to 26 months

When we no longer need to process your information, we will either delete or anonymize it.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

  • Secure Socket Layer (SSL) technology to encrypt data transmission
  • Industry-standard encryption for payment information
  • Regular security assessments and updates
  • Access controls and staff training
  • Physical security measures for our servers and facilities

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

9. International Transfers

Your information may be transferred and processed in countries other than the one in which you reside. These countries may have different data protection laws than your country of residence.

If we transfer your personal data outside your country, we will ensure that:

  • The transfer is to a country approved by the European Commission as providing adequate protection; or
  • There are appropriate safeguards in place, such as Standard Contractual Clauses (SCCs), Binding Corporate Rules, or other legally accepted mechanisms.

By using our website, you consent to your information being transferred to our facilities and to the third parties mentioned in this Privacy Policy, which may be located outside your country of residence.

10. Children’s Privacy

Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

If you believe we might have any information from or about a child under 16, please contact us at [email protected].

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Effective Date” at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of such changes.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: mydestinationplan@mydestinationplan.com

Thank you for trusting MyDestinationPlan with your personal information. We are committed to protecting your privacy.